Service Levels
Four levels of support.
Nimbus occupies the space between commodity rental and full creative production. Every inquiry routes toward one of these tiers — chosen based on what your gathering needs, not a price sheet.
Level 1
Equipment Support
Self-sufficient customers with appropriate venue and format
Tested equipment, clear instructions, defined pickup or delivery, and limited technical support. This is the lowest-service model, used only when the customer, venue, and event format are appropriate.
What's included
Tested equipment
Clear instructions
Defined pickup or delivery
Limited technical support
Pricing
Pricing varies by equipment and duration. Request a consultation.
This is not the default. Most events benefit from a higher service tier.
Level 2
Staffed Deployment
Events where reliability and guest experience matter
Nimbus delivers, sets up, tests, operates or monitors the system, manages distribution and collection, and removes the equipment. This is the default for events where reliability and guest experience matter.
What's included
Delivery and setup
System testing
Operation or monitoring
Distribution and collection
Equipment removal
On-site support
Pricing
Most fully staffed Nimbus experiences begin around $2,500. Final pricing depends on attendance, location, duration, staffing, equipment, creative requirements, and production complexity.
Level 3
Produced Experience
Customers buying an outcome, not equipment
Nimbus helps design the experience, channel strategy, run of show, host or DJ integration, content transitions, guest flow, branding, and technical production. The customer is buying an outcome, not equipment.
What's included
Experience design
Channel strategy
Run of show
Host or DJ integration
Content transitions
Guest flow
Branding
Technical production
Pricing
Custom. Pricing reflects creative direction, production complexity, and total commitment. Request a concept consultation.
Level 4
Program / Platform Partnership
Recurring series, institutions, wellness programs, venues, municipalities, universities, agencies
Nimbus supports a recurring series, institution, wellness program, venue, municipality, university, agency, or national activation. May include dedicated equipment pools, training, reporting, licensing, custom workflows, and long-term service agreements.
What's included
Dedicated equipment pools
Training
Reporting
Licensing
Custom workflows
Long-term service agreements
Pricing
Partnership pricing. Scope depends on program structure, equipment pools, training, and service agreements. Request a partnership consultation.
Pricing reflects the total commitment.
Nimbus does not price solely by headset count. Price reflects the total commitment required to deliver the promised outcome.
Number of headsets and spares
Number of channels and transmitters
Duration of reservation and event
Delivery distance and travel time
Staffing and operational support
Creative and production complexity
Most fully staffed Nimbus experiences begin around $2,500. We do not publish a rigid rental price sheet. Final pricing depends on your specific event.
